I ordered a product advertised on FB on Feb **. The charge was deducted from my acct. T...

GetHuman-ddsbobo's customer service issue with Facebook from March 2019

373240 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-ddsbobo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ddsbobo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ddsbobo will want to follow the link below to head to their help center. We will check on GetHuman-ddsbobo later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ddsbobo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ddsbobo's own words
I ordered a product advertised on FB on Feb **. The charge was deducted from my acct. The company was named Jupiter-south. The product was * Jackets. I went on their websight and it says that after the order is placed , a confirmation email would be received. I have not received and email and have send my own email to *****@***.com on Feb** and have no received and kind of reply. Can you look into this and find out if this is a legit company or the status of my order? Thank you
GetHuman-ddsbobo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ddsbobo fixed the problem
We are waiting for GetHuman-ddsbobo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ddsbobo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ddsbobo
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 373240 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ddsbobo started working on this issue
Mar 13th 4:39am