Hi my name is Katy Ashton. Legal full name Kathryn Lynne Ashton. Phone **********. This...

GetHuman-kayetea's customer service issue with Facebook from March 2019

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The issue in GetHuman-kayetea's own words
Hi my name is Katy Ashton. Legal full name Kathryn Lynne Ashton. Phone **********. This morning my I phone went dead. I’m getting a new one from at&t but not until tomorrow. I am unable to receive sms messages on my I pad because I need my phone to verify my Apple ID. Therefore I cannot log in to Facebook. I was at work with no access to a camera when I first contacted Facebook and send an old image of my current driver,s license. I received an email saying it was invalid. Since then I have sent multiple photos of myself with the written code you gave me and myself holding my driver,s license. I also took a photo with my license, passport,passport card, checkbook and credit card. I need access to my account. Can you help me?
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Facebook

Customer service issue
Reported by GetHuman-kayetea
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 373230 others
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GetHuman-kayetea started working on this issue
Mar 13th 4:33am