I tried to log into my Facebook account, and I was waiting for the SMS code to be sent...

GetHuman-ridercla's customer service issue with Facebook from March 2019

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The issue in GetHuman-ridercla's own words
I tried to log into my Facebook account, and I was waiting for the SMS code to be sent, since I have * factor authentication on my phone. Code was never sent, so I requested several times, changed my password three times and it just keeps saying I’ve tried to many times. I have no way of accessing my account. When I ask how to solve, it tells me to go to settings, which I CAN’T access! Also, I even had three trusted friends send three codes. Again, the answer was: You’ve tried too many times. Try again later. I’ve waited, and I can’t access my account.
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Customer service issue
Reported by GetHuman-ridercla
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-ridercla started working on this issue
Mar 13th 3:31am