I ran an add thinking I was running * add and set my limit to **.** well it kept asking...

GetHuman2468573's customer service issue with Facebook from March 2019

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The issue in GetHuman2468573's own words
I ran an add thinking I was running * add and set my limit to **.** well it kept asking me to boost I didn’t know what it meant to do evidently it means another add it kept asking me to do it now I see I now owe ***.** when I set my add for **.** so I guess each time I boosted it created another add I’m a house cleaner I was getting messages all over I couldn’t understand why I was going so far I kept trying to figure it out and couldn’t being new at this I got a big problem now I only wanted for a ** mile area I got all over the place to clean not what I wanted I didn’t get one job from my add just a big bill that I didn’t understand what was going on can u please help me all I wanted was * area not all over I’m not the most computer knowledge person not understanding what boost and promote I thought that’s what I was don’t with one add not racking up ***’s of dollars thought only **.** could u please help I think I shut everything down on all of it not sure though
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Facebook

Customer service issue
Reported by GetHuman2468573
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 373129 others
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Timeline
GetHuman2468573 started working on this issue
Mar 13th 3:10am