My father passed away on February **, ****. I am trying to delete his Facebook account...

GetHuman2468493's customer service issue with Facebook from March 2019

373109 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2468493's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2468493's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2468493 will want to follow the link below to head to their help center. We will check on GetHuman2468493 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2468493's own words
My father passed away on February **, ****. I am trying to delete his Facebook account* however, we don't know the correct password. We have tried everything we can think of without success. Furthermore, the email address that you have, Jon.S*****@***.com, has not been active for a very long time. ATT shows that it isn't even valid. It appears he did not enter a phone number with it, so I cannot access it that way either. (It would have been ***.***.**** at the time he made it, which is associated with my Mom's, but not his. His last phone number of ***.***.****, which is also my Mom's current number isn't on there either.) If you need confirmation, here is a link to his obituary.. https:***obituary*jon-stayer**Please help me resolve this issue. You may also reach me at ***.***.****.
GetHuman2468493 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2468493 fixed the problem
We are waiting for GetHuman2468493 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2468493 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2468493
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 373109 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License