Hello not sure if you can help with this: since purchasing this new phone I’ve been una...
GetHuman2465819's customer service issue with Facebook from March 2019
Help with my Facebook issue
First: share to improve GetHuman2465819's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2465819's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2465819 will want to follow the link below to head to their help center. We will check on GetHuman2465819 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2465819 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2465819's own words
Hello not sure if you can help with this: since purchasing this new phone I’ve been unable to login to Facebook. When clicking “forgot password” the * methods for sending a code, the phone * is an old one....the email address is invalid as well. I need to change both.... *****@***.com is listed but this is invalid. My * emails are *****@***.com & *****@***.com I haven’t used phone * *** *** **** in over * years....my correct * is *** *** ****.
GetHuman2465819 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2465819 fixed the problem
We are waiting for GetHuman2465819 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.