There is no generator code present. I have tried for * days to follow directions. The c...

GetHuman2465463's customer service issue with Facebook from March 2019

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Help with my Facebook issue
GetHuman2465463's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2465463 will want to follow the link below to head to their help center. We will check on GetHuman2465463 later to make sure it's all set or try to help escalate.
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The issue in GetHuman2465463's own words
There is no generator code present. I have tried for * days to follow directions. The codes they send never work. I just left Tmobile , they suggested I contact you after several unsuccessful attempts. I have successfully changed my password and login but I am still asked for authentication which I provided twice. * I know my account has been compromised because I lost a computer about * years ago and I lost my phone this Saturday.
GetHuman2465463 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2465463
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 372949 others
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Timeline
GetHuman2465463 started working on this issue
Mar 12th 10:57pm
GetHuman2465463 shared this issue with friends on Facebook
Mar 12th 10:57pm