We recieved a phone number for one of our employees. Apparently it belonged to one of y...
GetHuman2464448's customer service issue with Facebook from March 2019
Help with my Facebook issue
First: share to improve GetHuman2464448's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2464448's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2464448 will want to follow the link below to head to their help center. We will check on GetHuman2464448 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2464448's own words
We recieved a phone number for one of our employees. Apparently it belonged to one of your users. We continue to get all of his feeds and message alerts. We tried every setting in the phone until we figured that it was still linked into his Facebook account. Without his passcode or access to him or his account we cannot get him to remove the number. Could you please remove on your end. Thank you.*Amber Nelms
GetHuman2464448 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2464448 fixed the problem
We are waiting for GetHuman2464448 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.