Someone hacked my account and forced me out. I changed the password but the * step auth...

GetHuman-sarasurf's customer service issue with Facebook from March 2019

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The issue in GetHuman-sarasurf's own words
Someone hacked my account and forced me out. I changed the password but the * step authentication process of sending me an sms with my code IS NOT WORKING. It wont let me in, wont let me send in my govt ID, wont let me send in a pic with a wont let me do ANYTHING. I want back into my account so i can SECURE it so some CREEP doesnt have access to pics of MY daughter, who is a BABY-my family, my private info. I have tried to do everything fb asked of me and its not working AT ALL.
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Customer service issue
Reported by GetHuman-sarasurf
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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GetHuman-sarasurf started working on this issue
Mar 12th 8:32pm