Cannot log into newer facebook account after phone broke, keeps reveting me to old account

GetHuman-skulldig's customer service issue with Facebook from March 2019

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The issue in GetHuman-skulldig's own words
I have * facebook accounts and didn't realize it until my phone broke and i went to log in on my new phone and it will only let m log into the one i do not use. My name is Nicole Cowman. The profile that has a profile picture is the one i have been trying to log into but no matter what i do it does not let me. I tried deleting the other account and logging into my origonal one but it just switches me to the one i do not want. Please let me know if you can help, it would be greatl appreciated.
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Customer service issue
Reported by GetHuman-skulldig
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 372726 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-skulldig started working on this issue
Mar 12th 8:24pm