I am a business owner of a local ice cream shop. I am the original owner my name is La...
GetHuman2463940's customer service issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2463940's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2463940 will want to follow the link below to head to their help center. We will check on GetHuman2463940 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2463940 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2463940's own words
I am a business owner of a local ice cream shop. I am the original owner my name is Lamar Smith My business is located right outside of Philadelphia. In the past. I had a business partner. Unfortunately due to some bad business practices I got rid of him. We are no longer business partners. I want to eliminate my orginal Facebook business account, from Dreams Ice Cream Factory to Dreams Ice Cream. The new account has the new logo with pink circle around the name. Customers have been leaving Reviews and great messages on the old account. We recently purchased FB ADS...I want to make sure customers are visting the right page.*My business number is *** *** *****Personal *** *** ****. I appreciate you guys have been a member since ****.**Lamar Smith
GetHuman2463940 did not yet indicate what Facebook should do to make this right.
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