I am a business owner of a local ice cream shop. I am the original owner my name is La...

GetHuman2463940's customer service issue with Facebook from March 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2463940's own words
I am a business owner of a local ice cream shop. I am the original owner my name is Lamar Smith My business is located right outside of Philadelphia. In the past. I had a business partner. Unfortunately due to some bad business practices I got rid of him. We are no longer business partners. I want to eliminate my orginal Facebook business account, from Dreams Ice Cream Factory to Dreams Ice Cream. The new account has the new logo with pink circle around the name. Customers have been leaving Reviews and great messages on the old account. We recently purchased FB ADS...I want to make sure customers are visting the right page.*My business number is *** *** *****Personal *** *** ****. I appreciate you guys have been a member since ****.**Lamar Smith
GetHuman2463940 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2463940
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 372673 others
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Timeline
GetHuman2463940 started working on this issue
Mar 12th 7:38pm