Good afternoon facebook! I am the Building*IT manager at First Methodist Church in Naco...
GetHuman2463901's customer service issue with Facebook from March 2019
Help with my Facebook issue
First: share to improve GetHuman2463901's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2463901 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2463901's own words
Good afternoon facebook! I am the Building*IT manager at First Methodist Church in Nacogdoches. I oversee the page https:**www.facebook.com*First-United-Methodist-Church-Nacogdoches-*****************?ref*bookmarks and need help! Prior to an actual page an intern made a profile named "Fumc Nacogdoches" and took the username *fumcnac. I have since deleted the personal page and am trying to make the church's handle the same on here as it is our instagram and website (fumcnac) that way the social media is the same across all three. It says I can't use that name though because it is being used but when you search for it nothing comes up because I deleted the user profile. Can someone there please help override that so that we everything will be the same? Thanks!*-Ben
GetHuman2463901 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2463901 fixed the problem
We are waiting for GetHuman2463901 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.