My name is Daniel Tella and I am creating a facebook page for my company via Vistaprint...

GetHuman-tellada's customer service issue with Facebook from March 2019

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The issue in GetHuman-tellada's own words
My name is Daniel Tella and I am creating a facebook page for my company via Vistaprint.se. When I tried to create I create a new Facebook account, Jdn Optimal, email id. *****@***.com however I do not receive any verification number and I do not have the access to the account. *Since, once I linked with Jdn Optimal, I could not develop facebook page for my company, Optimal Food Nordic AB. * *When I tried to create an account, I continuously receiving the following message, where I have no access to this account.*"Just make sure you are logged in first.*Please click below to login to your Facebook account again.*Did you log in to the right account? Please log in with the same user information you used the first time you joined Facebook via Vistaprint.*The account we recognize you as is the Optimal"* *I take a screenshot of the message I received, see the attachment please, it is in Swedish. * *Please, I need help to delete Jdn Optimal in order to enable me to create the facebook account for my company, Optimal Food Nordic AB.* *Best Regards*Daniel Tella*CEO & co-founder *Optimal food Nordic AB
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Facebook

Customer service issue
Reported by GetHuman-tellada
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 372651 others
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GetHuman-tellada started working on this issue
Mar 12th 7:21pm