My recently deceased sister, Rebekah Prutsman's, Facebook account was shut down yesterd...

GetHuman-debpruts's customer service issue with Facebook from March 2019

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The issue in GetHuman-debpruts's own words
My recently deceased sister, Rebekah Prutsman's, Facebook account was shut down yesterday by someone who should not have done that. It had family photos, videos, etc. Is there any way to recover her account or have pics*videos sent to me? Can her account be renamed "In Memory of" and continued? Please help. I am heartbroken and haven't stopped crying since I discovered it early this morning when I went to look at pictures for comfort.*- Debbie Prutsman, Rebekah's sister
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Customer service issue
Reported by GetHuman-debpruts
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 27 customers so far
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GetHuman-debpruts started working on this issue
Mar 12th 6:20pm