I bought a new phone and in the transfer and setup of it I realized I dont know my pass...

GetHuman-vulcansp's customer service issue with Facebook from March 2019

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The issue in GetHuman-vulcansp's own words
I bought a new phone and in the transfer and setup of it I realized I dont know my password. So I tried the password recovery only to find out my original email that is my Facebook email, which had been hacked terribly, I can no longer access due to the hackers. I can long in to the email, but I cannot receive the Facebook security codes or the password recovery emails. *I finally got to the point, I Think, where I changed the Facebook password, but now I cant get the access*verification code to confirm my new phone.**I have tried the government issued i.d. submission and still nothing. Please Help. Thank you.
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Customer service issue
Reported by GetHuman-vulcansp
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-vulcansp started working on this issue
Mar 12th 5:40pm