I have * factor authentication setup in my facebook account. My phone was just stolen...

GetHuman2460809's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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The issue in GetHuman2460809's own words
I have * factor authentication setup in my facebook account. My phone was just stolen. I have no access to the code generator because it is with my phone.**Right now, I am not in my hometown, meaning, I cannot access a device that facebook recognized. My PC at home is recognized by facebook, but I am not in my hometown, I cannot get access to that.**PLEASE sign out any sessions with my facebook account from my phone. and help me log in to facebook through another means. Perhaps a code to my email? Just like what you request to change facebook's password you send a code to my email account.
GetHuman2460809 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2460809
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 372133 others
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Timeline
GetHuman2460809 started working on this issue
Mar 12th 1:50pm