On monday March **th **** a donation was made in the name of my business relax and rid...

GetHuman-innersty's customer service issue with Facebook from March 2019

1 view
371939 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-innersty's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-innersty's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-innersty will want to follow the link below to head to their help center. We will check on GetHuman-innersty later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-innersty may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-innersty's own words
On monday March **th **** a donation was made in the name of my business relax and ride stables. We raised ***.** and closed the donation on the Tues the **th. This was for vet Bill's for my stable. I was not the one who put the donation on Facebook. Since than I have not received any donation money. I've asked the ones who donated if the money was taking out of their accounts and they all said yes. I would like to know where the money went since it did not go to where it was supposed to be. I have a lawyer looking into my case and I did tell him about the donation money and how it never went to the vet Bill's nor did it get deposited into the account givin. I'm asking Facebook to research into this matter. I want the people to know where the money went. Or did Facebook keep the money? I was not the one who made the donation acct. But my bank account was givin in the info for deposit and like I said I need to know where the money went so I can let the people know who donated. Was it stolen? Was there a mistake? I need to know where the ***.** went. The donation was in my business name and I need to know where it went. Thank you
GetHuman-innersty did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-innersty fixed the problem
We are waiting for GetHuman-innersty to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-innersty fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-innersty
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 371939 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-innersty started working on this issue
Mar 12th 11:23am