My Facebook account been hacked on yesterday (*******). The hacker has changed my Faceb...

GetHuman-siaoyin_'s customer service issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman-siaoyin_'s next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-siaoyin_ will want to follow the link below to head to their help center. We will check on GetHuman-siaoyin_ later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-siaoyin_ may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-siaoyin_'s own words
My Facebook account been hacked on yesterday (*******). The hacker has changed my Facebook password. I no longer access to Facebook by using old password. In addition, I try to use email to receive security code from Facebook but I cannot access the primary email and this email cannot recover because it show not enough information for me to recover the password. How do I receive security code to change password for Facebook account from phone number instead of email? I don't know how to solve this problem in order to get back my Facebook account. I do not have alternative ways to log in Facebook.
GetHuman-siaoyin_ did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-siaoyin_
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 372118 others
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Timeline
GetHuman-siaoyin_ started working on this issue
Mar 12th 1:38pm