My ** years old Facebook account had been hacked on Thursday **th February ****. Hacker...

GetHuman2459548's customer service issue with Facebook from March 2019

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2459548's own words
My ** years old Facebook account had been hacked on Thursday **th February ****. Hacker changed my email id and my phone number which I used for two factor identification and also user id. Then reported it and Facebook disabled it. And I cannot appeal cause facebook is saying my email doesn’t match any id. And whenever I am opening a new id to reach Facebook, hacker reports it and closed it down. Did with two of my new id.**This might be just a Facebook profile to you but it had pictures and all the memories of my Late Grandmother and Brother. I don’t even have any back up. *I do know what else to write because I am feeling very emotional now.**Please help me get back my account because it was more than an account to me. It has memories of half of my life and the people I have lost.**I am attaching all the proof. Will provide more if needed. Please help me get my account back.***. Facebook Name: Aeysha Ferdous **. User ID: aeysha.ferdous**. User ID hacker changed:**. Email registered: *****@***.com**. Email hacker registered: *****@***.com **. DOB in Facebook: ************. Live in: Dhaka Bangladesh **. Instagram Account associated with Facebook: aeysha***. Facebook page run by my id: Blog By Aeysha, H** Buffalo Wings***. Instagram account associated with my Facebook page: blog*by*aeysha ***I will provide other info if needed. Please help me.**Regards *Aeysha Ferdous *Dhaka, Bangladesh
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Customer service issue
Reported by GetHuman2459548
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman2459548 started working on this issue
Mar 12th 8:24am