My ** years old Facebook account had been hacked on Thursday **th February ****. Hacker...

GetHuman2459548's customer service issue with Facebook from March 2019

3 views
 | 
371803 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2459548's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2459548 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2459548 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2459548's own words
My ** years old Facebook account had been hacked on Thursday **th February ****. Hacker changed my email id and my phone number which I used for two factor identification and also user id. Then reported it and Facebook disabled it. And I cannot appeal cause facebook is saying my email doesn’t match any id. And whenever I am opening a new id to reach Facebook, hacker reports it and closed it down. Did with two of my new id.**This might be just a Facebook profile to you but it had pictures and all the memories of my Late Grandmother and Brother. I don’t even have any back up. *I do know what else to write because I am feeling very emotional now.**Please help me get back my account because it was more than an account to me. It has memories of half of my life and the people I have lost.**I am attaching all the proof. Will provide more if needed. Please help me get my account back.***. Facebook Name: Aeysha Ferdous **. User ID: aeysha.ferdous**. User ID hacker changed: pakistan.joy**. Email registered: *****@***.com**. Email hacker registered: *****@***.com **. DOB in Facebook: ************. Live in: Dhaka Bangladesh **. Instagram Account associated with Facebook: aeysha***. Facebook page run by my id: Blog By Aeysha, H** Buffalo Wings***. Instagram account associated with my Facebook page: blog*by*aeysha ***I will provide other info if needed. Please help me.**Regards *Aeysha Ferdous *Dhaka, Bangladesh
GetHuman2459548 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2459548 fixed the problem
We are waiting for GetHuman2459548 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2459548 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2459548
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 371803 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2459548 started working on this issue
Mar 12th 8:24am