The password i enter for my account does not work anymore. A message pops up saying the...

GetHuman2459154's customer service issue with Facebook from March 2019

1 view
 | 
371730 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2459154's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2459154's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2459154 will want to follow the link below to head to their help center. We will check on GetHuman2459154 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2459154 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2459154's own words
The password i enter for my account does not work anymore. A message pops up saying the password is old. I did not change the password so I dont know why this is happening. When i try to recover my password from yahoo.com which is where i created the email for my account, the password for that also does not work. Is there a way i can verify my ID with you guys whether its sending in a picture of my photo ID with me holding it or another method? I will list my other email that I use for work where you guys can contact me.
GetHuman2459154 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2459154 fixed the problem
We are waiting for GetHuman2459154 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2459154 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2459154
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 371730 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2459154 started working on this issue
Mar 12th 6:41am