The password i enter for my account does not work anymore. A message pops up saying the...

GetHuman2459154's customer service issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2459154's own words
The password i enter for my account does not work anymore. A message pops up saying the password is old. I did not change the password so I dont know why this is happening. When i try to recover my password from which is where i created the email for my account, the password for that also does not work. Is there a way i can verify my ID with you guys whether its sending in a picture of my photo ID with me holding it or another method? I will list my other email that I use for work where you guys can contact me.
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Customer service issue
Reported by GetHuman2459154
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 371730 others
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GetHuman2459154 started working on this issue
Mar 12th 6:41am