Can’t login to Instagram account says invalid user

GetHuman2459051's customer service issue with Facebook from March 2019

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Help with my Facebook issue
GetHuman2459051's next move: go to the Facebook help center.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2459051's own words
Login into my Instagram account ... I can’t log in to my Instagram account. Says email invalid and username invalid I deactivated it * months ago due to taking a break and keeping my privacy sincere I’ve been having issues with people hacking into my account and now tried logging back in and says email not found same with user name and forgot my password so tried resetting password but can’t since it says my email doesn’t exist. Please help me get my account back! My username is norkwood**
Instagram has a technical issue I can’t logon into my account and can’t even access my email from that account now says invalid user and for a month now been trying to get help with this! Someone please help me and fix the problem!!! Wish I can talk on the phone with someone for help frustrating there is no customer service for Instagram
Someone fix my account so I can log back in!
I’ve been with Instagram and Facebook for over * years never had a issue till now
Already submitted help with the hacking thing and no response even went to some random network that suppose to help you with it and no response.
I have an issue with Facebook too
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Facebook

Instagram
Customer service issue
Reported by GetHuman2459051
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 371692 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2459051 started working on this issue
Mar 12th 6:01am
GetHuman2459051 indicated the issue is not fixed yet.
Mar 12th 11:36am
GetHuman2459051 indicated the issue is not fixed yet.
Mar 12th 12:10pm
GetHuman2459051 indicated the issue is not fixed yet.
Mar 12th 12:18pm
GetHuman2459051 indicated the issue is not fixed yet.
Mar 12th 5:32pm
GetHuman2459051 indicated the issue is not fixed yet.
Mar 12th 5:36pm