My phone shattered March *th! My Facebook stayed signed in so I never worried about the...

GetHuman-bjoander's customer service issue with Facebook from March 2019

5 views
 | 
371577 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-bjoander's own words
My phone shattered March *th! My Facebook stayed signed in so I never worried about the password.. my email is really old I can’t even get into it and the number that’s on there is old! I actually got a new number today (again) the closest I’ve gotten to getting a password was a code from my * contacts, I got them, entered them and it says “try again later” I made a new Facebook but I would love to have mine back! I had it for * years and I’m losing all of my memories of my kids!!! I’d appreciate the help!!!
GetHuman-bjoander did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bjoander fixed the problem
We are waiting for GetHuman-bjoander to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bjoander fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-bjoander
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 371577 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bjoander started working on this issue
Mar 12th 3:55am
GetHuman-bjoander shared this issue with friends on Facebook
Mar 12th 3:56am
GetHuman-bjoander indicated the issue is not fixed yet.
Mar 13th 12:14pm
GetHuman-bjoander indicated the issue is not fixed yet.
Mar 13th 12:15pm