Facebook Customer Service Issues

After transferring my Facebook to SD storage on my phone, I couldn't log in. My affiliated emails no longer work. I'm stuck as it's linked to my business and Instagram. I can't access it even though my phone is linked for text codes. Despite selecting text, no code arrives. I'm anxious about losing access and my business promotions. I'm willing to provide ID or credit card for verification. I appreciate the security measures, but I urgently need access restored. Thank you, Emilienne.

I own an Apple iPad mini. Recently, I realized my Facebook account got disabled due to terms/content violations, which I find confusing. I suspect it started when my account was hacked, as I can no longer access Messenger. Some friends informed me they faced the same issue. This hacking incident is new to me, and I decided to create a new Facebook account, which got deactivated shortly after. I urgently require assistance to reinstate my original account. I feel lost without it and have exhausted my options for help. Your prompt support is greatly appreciated as I miss using Facebook, experiencing withdrawal symptoms without it for more than a week now.

Good morning, Facebook community, I need urgent assistance with a serious security issue on my account linked to the email: [redacted] Despite having 2-factor authentication and SMS notifications, I am repeatedly locked out of my account, forcing frequent password resets. This experience has left me frustrated, especially with the absence of direct customer support. Several concerns need immediate attention: FACEBOOK 1. Why am I not receiving SMS codes for security despite consistent usage patterns with the same device and location? 2. Why hasn't Facebook addressed my repeated requests for codes without actual account access? 3. Facebook falsely claims my number is inactive with Telstra, causing disruptions. 4. Why doesn't Facebook provide customer service contact options for security breaches? 5. I formally request access to SMS notification records for the last 3 years. 6. The information regarding my Telstra number's deactivation requires clarification. 7. Urgent resolution is needed for the recurring account lockouts. 8. Continuous alerts about new device logins from the same location need addressing. MESSENGER 1. Why do I get errors about outdated Messenger versions when sharing from my phone, despite having the latest updates?

I am trying to understand Facebook's user conditions, but what baffles me is this: 1. I received a week ban for a post I made in a private Facebook group? 2. Why was I banned for a post that was not even posted because your technology flagged and removed it before it went live? 3. Last time I checked, I live in the US, where we have freedom of speech, and Facebook is a platform, not a publisher. 4. If I wanted censorship, I'd move to China! Should Facebook follow the same path? 5. I might as well switch to Twitter since they don't censor like Facebook. 6. It feels like a George Orwell [redacted] situation. What kind of business are you running? 7. Please lift my account ban. I'm a stockholder and deserve better treatment. Best Regards, Upset and Frustrated

A few days ago, when I was on Facebook, my screen turned blue, and I got a message saying my session had timed out. This has never happened to me before. I tried to log back in with all the passwords I could recall, but no luck. When I selected "forgot password," I was supposed to receive a code via my AOL account, but I haven't used it this year, so that didn't help. I decided to create a new account using my current email and phone number, which meant adding all new friends. A friend suggested I could have been hacked, and then I remembered sending money to a friend. Now I'm worried someone may have my bank information. If I have to change my bank account because of this, it will be a serious issue.

I have been using the same account with all my friends for years. It suddenly stopped working yesterday. When I tried to log in, it said my email was incorrect. I accidentally created a new account previously, but I want to use my original one. Despite my efforts, the new account keeps appearing even though I need access to my oldest account. I have tried various email sites, even those I haven't used in a while, but I am unable to resolve the issue. I am currently locked out of my Facebook account and cannot access the help center without logging in.

Hello, my name is Concepcion Andres, but on Facebook, I go by Connie Andres. On the morning of March 8, a 'chat' friend asked me to input a code in response to her message. After I sent it, she abruptly ended the conversation when I inquired about it. Recently, several contacts informed me that messages from my account asked for urgent financial assistance, requesting deposits in either Philippine peso or USD to places like Western Union or Lhuillier. Although I contacted Facebook for assistance yesterday, the email address associated with this suspicious activity isn't mine. This morning, I also received a similar scam message on my mobile phone from +63 [redacted]. Strangely, all my Facebook data including contacts, posts, and messages have disappeared. If you need further details, please reach out to me at [redacted]. Thank you.

Hello! I have had a Facebook account for many years, but stopped using it early on. Recently, I wanted to restart using it to contact people for whom I have no other contact information. However, I discovered that my account may have been hacked and subsequently closed down without my knowledge. The last email I received regarding this account in my name (Margarete Werner) was on November 24, [redacted], and the first one in a false name (訪風) was on November 24, [redacted]. The last email from Facebook to my address was on January 30, [redacted]. I only realized this last week. I tried to open a new account, but was unsuccessful. I would prefer to regain access to my original account, as it is in my real name and linked to my email address. I hope you can assist me! Margarete Werner

Dear Facebook Representative, Hello, my name is Beverly Danielle Ilo, also known as Ilo Branson or Danielle Ilo Branson, or B A Danielle Branson. I have had several former Gmail accounts including [redacted], [redacted] or [redacted], [redacted], and [redacted] Unfortunately, I lost my old phone numbers, [redacted] and [redacted], associated with 3Dragobsrwe and SongofaDragonTears. Around [redacted], between October and August, I tried to locate my husband and reconnect with friends from New Hyde Park, New York. Due to a move, I lost access to all my accounts, phone numbers, and emails. I am kindly asking for your assistance in recovering my lost accounts, which hold cherished memories and conversations. I have not actively used Facebook in the last three years due to health issues. I would greatly appreciate your help in consolidating my accounts or transferring them to my new Gmail ([redacted]) and phone number ([redacted]). Thank you for your understanding and support. Respectfully, B A Danielle H Ilo Branson

I have a Facebook account under the name Kakoli Maity. Last Friday, on March 8th, I shared an old memory that appeared on my page automatically from Facebook's end. I tagged a few friends in the post. However, since that evening, I have been unable to update, comment, or like any posts on Facebook. I keep receiving an error message stating that my account has been temporarily blocked for violating Facebook's policies. The message advises me to read and understand the community standards to prevent such issues. I don't understand how sharing an old memory could be a violation. Even though it's supposed to be temporary, as of today, March 11th, I am still experiencing the same block. I would appreciate any guidance on how to unblock my account, as I believe I have not done anything wrong and am being wrongly accused by Facebook.

Subject: Assistance Needed for Facebook Account Recovery Hello, My name is Gks Nanhe Kalam, and I have been a Facebook user since [redacted]. I encountered an issue with my personal account recently that I am hoping to address. I had a Facebook page that was well-received by my audience, but unfortunately, my account was disabled for violating a copyright after I uploaded a video. Initially, the account was disabled for three days, but on the second day of the suspension, my account was permanently disabled. Losing access to my account means losing connections with friends, family, and my page's followers, which I value greatly. I believe the penalty imposed by Facebook is harsh considering my long-standing presence on the platform and the meaningful interactions I have had over the past eight years. I kindly request that the Facebook team review my case and consider reinstating my account. I hope for an opportunity to rectify this situation and continue using the platform responsibly. Thank you for your attention. Sincerely, Gks Nanhe Kalam

Hello. I recently encountered an issue with Facebook asking me to verify my identity by uploading a photo after sharing a post in multiple groups. This has happened twice in the past few days, making it difficult for me to maintain an active account for my business and reach potential customers. Despite paying for promotions, my posts are not being seen due to account verification delays. I need a solution to ensure smooth verification in the future. I aim to promote my business by sharing content in various local groups to attract attention, but the constant verification requests hinder this process. Any guidance on how to address this recurring problem would be greatly appreciated. Thank you, L.M. from Lente Magica Photography in Manchester.

I'm experiencing problems with my Facebook page, www.facebook.com/nkdrebl. The "Shop Now," "View Website," and "Learn More" features are not functioning correctly from Messenger. This issue arose when attempting to integrate Shopify. Shopify confirmed they removed all Facebook channels from their end. Additionally, I'm unable to link my Instagram to the page, change the page name, or my card has been suspended. I have been charged for advertising that was never approved. Can anyone assist me in resolving these issues?

Yesterday, I hard reset my phone, and unfortunately, it deleted everything, including my Facebook page. I have attempted multiple times to access my page, but every time I enter my username and password, it says I do not exist. However, I can still view my profile page on Facebook, so I know it's not completely deleted. How can I recover my Facebook page after a hard reset on my phone? I need to retrieve all the lost information quickly. The affected page belongs to a friend, not me. Kindly provide me with a solution or a link to fix this issue as soon as possible. My friend is desperate to regain access to her account. Thank you for your assistance.

My ex-husband reached out to me on Messenger back in February. Initially, it was a normal conversation, but unfortunately, it escalated into a very abusive rant. I promptly blocked him to avoid further interaction. While I printed the messages as evidence, I later realized that his girlfriend might have blocked my access to his account, preventing me from printing with his name visible. Recently, I was unable to travel the [redacted] miles required for a court appearance where I was then ordered to pay his legal fees. I have a hearing scheduled for April 2 to defend myself and plan to present his inappropriate behavior towards me as justification for not engaging with him directly. However, the saved messages do not display his name, leading me to consider if Facebook can verify his identity and provide necessary proof for my court defense. - Donna

I am seeking urgent assistance to have a video removed from Facebook featuring a young boy experiencing victimization. In the video, an older man is seen grabbing the boy by the back of his neck. The young boy in distress is actually my little brother. He was wrongfully accused and chased by these men, who then recorded an incident where a much larger individual forcefully held him by the neck while he apologizes. The full extent of what happened, including being beaten and forced into a car trunk, was not captured but the video only shows my brother's distress and apology, along with the man named Lyndon gripping his neck. This video has led to severe repercussions with people coming to our door, vandalizing property, and issuing death threats online. I urgently request assistance in removing this video from Facebook to ensure my brother's safety and aid the police in providing him with justice.

I recently discovered that someone used my account to post inflammatory comments while I was without my cell phone. I cannot even access Facebook to report this individual. I am requesting immediate action to clear my account. I have no recollection of making the post in question, and upon reviewing it, I find it unacceptable. It seems to be inciting religious tensions between Muslims, Jews, and Christians. This situation has escalated excessively due to Facebook's failure to moderate such content effectively. I believe Facebook should take responsibility for allowing divisive rhetoric from both extreme ends of the political spectrum to be posted indiscriminately for the sake of profit. By eliminating such content, we can prevent further harm. I need my Messenger access restored to communicate with my family, as I did not make the statement in question, and I am unable to report the individual responsible through any other means.

Hello Facebook, I am SIDDRA RAO, and my email linked to my Facebook account is [redacted] I have been experiencing login difficulties for the past 15 days. I am unable to complete the security check due to an issue with the phone number provided - [redacted]84. I kindly ask for your assistance in allowing me to finalize the security check using my email address so that I can continue using Facebook without interruption. Thank you in advance, Facebook.

I've forgotten my password and the email associated with my Facebook account has been compromised. Unfortunately, I can't access the password reset code sent by Facebook due to the email issue. Even though I tried to use the codes provided by Facebook through my trusted contacts, I keep receiving an error message stating the email address is linked to another account. I've attempted to report this issue through various Facebook support channels with no response. I've also updated my alternative email address and phone number for Facebook to reach me. My goal is to regain access to my account so I can update my email and reset my password. Thank you.

I am encountering an issue with Facebook. They are requesting a verification text message on my old phone number, which I no longer have access to. I am frustrated by the extra security measures preventing me from accessing my account. I just want to log in without all this hassle and do not mind taking responsibility for any potential hacking risks. Despite changing my password multiple times, I am still locked out. I would appreciate being able to access my account without unnecessary obstacles or verifications.