I am Jama Deperani, a well known Somali Journalist, I have been using Facebook since...

GetHuman-jamadepe's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jamadepe will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jamadepe can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jamadepe's own words
I am Jama Deperani, a well known Somali Journalist, I have been using Facebook since ****, I got more Verification sign. I have more than ** K followers.**The Problem is Some one sent a fake reporting to Facebook. and pretening owner of Live video whic I broadcast * Jan ****.*** Jan ****, Facebook team disabled my Profile .**My Disabled Profile ( Jama Deperani).*Log in Email : H*D*****@***.com.**Your tecknical Team told me that SBC Somali Tv, was reported me .**this is the RP Number and Info:**Report*: ****************Owner Pretender:SBC Somali TV.*Email: A*****@***.com**I contact SbC, and this is Somali Hacker, and its Fake Reporting.**You can know.**Try to use that email. its not even exist. (not working) check in to log in through Gmail.com**So finally I have been out of service a month and half, please restore my Facebook Profile.**Thank you

GetHuman-jamadepe did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-jamadepe
Mar 4th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 361283 others
0 customers following this


GetHuman-jamadepe started working on this issue
Mar 4th, 2019 9:52pm

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