Facebook Customer Service Issues

Subject: Assistance Needed to Reactivate Facebook Page for Nuclear Crayon Tattoo Shop Dear Team, I am reaching out to request assistance in reactivating our long-lost public page for the Nuclear Crayon tattoo shop. It has been years since we were able to access this page, as an old artist who left took all our login information. We have made several attempts to regain control but have been unsuccessful. We kindly ask for your help in deactivating the inactive page so we can create a new one for our shop, which has been in operation since [redacted]. Located on Page Boulevard in Springfield, MA, our shop is co-owned by Mark Zadie and myself, Jennifer Book. Unfortunately, we have no memory of the login credentials associated with the old page, and it has remained dormant for years. We are eager to start promoting our business again through Facebook and would greatly appreciate your support in this matter. Please do not hesitate to contact me at +[redacted]8 or via email if further information is required. Your assistance in reactivating our page would be invaluable to us. Thank you for your attention to this matter. Sincerely, Jennifer Book

Hello, I am reaching out to inquire about reclaiming an old account public page for our shop. We have been unable to access this page for years, as an old artist holding our information has disappeared with it. We have made several attempts to regain control of the page, as it belongs to our shop. Could you assist in deactivating the page (it has been inactive for years) so we can recreate it? Our shop, "Nuclear Crayon," has been established since [redacted] and is located on Page Boulevard in Springfield, MA. The owners are Mark Z. and myself, Jennifer B. I have attached a screenshot of the page. Your help in deactivating this page would enable us to create a new one and resume promoting our shop using your services. If you require any additional information, please do not hesitate to contact me at +[redacted]8 or email me. We are eager to reconnect with our clients on Facebook. Thank you. Co-owner Jennifer Book

I was contacted by a man on Facebook who threatened to post inappropriate pictures of my underage daughter online. I immediately informed him that this action was illegal and reported the incident to my local authorities. I plan to file a federal report as well since it involved online activities. I have taken screenshots of the conversation and the man's profile. Another Facebook user was also involved, and I reported them too. I have removed any photos of my daughter from my Facebook account. Should I seek additional help in dealing with this situation through Facebook, or is going through the police the best course of action?

I contacted Asurion on Friday for help with my Facebook account. Julian, a technician from Asurion, called me to address the issue I was facing for a few weeks where a code would appear on my screen when logging into Facebook. I also mentioned I had trouble accessing Messenger. Julian directed me to seek help online and submit my concerns, which I did. Despite waiting for assistance, no solution was provided. Julian scheduled another appointment for Sunday, March 3, [redacted]. When he called, I informed him nothing had been sent. He attempted to troubleshoot my phone remotely with my permission, but we were unable to resolve the issue. I am facing difficulties deleting certain Facebook accounts and adding a friend, Scott Moen. I want to retain the account with my photo in a purple shirt and the one associated with my phone number ending in [redacted]. I am frustrated with these ongoing problems when trying to post on Facebook, encountering errors and being unable to connect. I am hoping for a prompt resolution before my scheduled appointment with Julian on Monday. Thank you for your attention. Tracy Manzo

I contacted Asurion on Friday for assistance with my Facebook account issues. Julian from Asurion called to gather details about the problems I was facing, like receiving a code when accessing Facebook and trouble with Messenger. After explaining the issues to Julian, he advised me to submit them through Customer Help online. Julian suggested a follow-up appointment on Sunday, March 3, [redacted]. Despite checking my accounts over the weekend, nothing was resolved by the appointment time. Julian attempted to troubleshoot remotely but encountered no success. I need to remove unwanted accounts associated with Tracy Manzo and only keep one with my picture in a purple shirt. In addition, I have trouble adding a friend named Scott Moen. I have an upcoming appointment with Julian on Monday at 1:00 PM and hope to receive solutions soon. Thank you for your prompt attention to these matters. Tracy Manzo

Facebook is requesting my mobile number for verification, but when I enter it, it says it's invalid. Now I am locked out of my account until I provide a number. However, I never added my number to my account in the first place, so I can't log in. I've attempted to reset my password and even submitted my bank statements showing purchases on Facebook, but I keep getting redirected to the same page requesting a mobile number. I need assistance in accessing my account without having to provide a phone number. Please help me regain access to my account at [redacted]

I noticed that a post of mine was removed, and I assure you, I always share appropriate content. I clicked on it to verify and saw it had received likes, confirming it was my post. I would like to know what was removed as I don't recall it precisely. If it was related to topics like my faith or beliefs, such as my relationship with Jesus Christ or being pro-life, I believe it should not have been taken down. Social media platforms are meant for users to express themselves, and my post was not inappropriate or disrespectful. I request that in the future, you reach out before removing content, especially if it's due to someone being offended. Kindly contact me if any further issues arise. Thank you.

I seem to have unintentionally ended up with three Facebook accounts linked to different email addresses, causing confusion. I had tried to keep only one account, Sue Michelsen-Heath associated with [redacted], but now all accounts seem disabled. Despite this, I received birthday greetings on the account I wished to keep. I am unable to access it myself as it shows as disabled. I am seeking assistance to understand the situation and restore only the preferred account, maintaining the profile of Sue Michelsen-Heath with the email [redacted] The account should feature a profile picture of a beekeeper in a veil, focus on beekeeping and bee science content, and correctly list me as a PhD candidate at Otago University. Thank you for considering my request to tidy up this situation. Sue

Yesterday, I created an FB account to make a fan page successfully. However, I encountered issues with the fan page username, leading me to make several changes. Unfortunately, after signing out, I was unable to log back in. Despite attempting to recover the account using my phone number and following the steps to change the password, I still could not regain access. Furthermore, I was prompted to verify the account by submitting a clear picture, but even after doing so, my account remains inaccessible. I am uncertain how long the verification process will take. If it continues to be delayed, I may consider permanently disabling the account to create a new one promptly. Thank you.

Subject: Facebook Account Access Issue Hello, I recently had trouble accessing my Facebook account linked to the email "[redacted]" due to no longer having access to that email and the associated phone number. I created a new account with the email "[redacted]" in response. I have attempted to recover my original account through various methods, such as trusted contacts and reset codes sent to my phone number. Unfortunately, these attempts have been unsuccessful. I kindly request to merge my accounts to regain access to my pictures and contacts, as I have valuable data stored on my original account. Thank you for your assistance. Sincerely, Tatiana da Costa

To whom it may concern, Dear Facebook, Please restore my access to my account. I acknowledge the violation that occurred on my account, but I assure you it was not me. I commit to taking measures such as setting a strong password to prevent any future unauthorized access. My account holds precious photos of my boyfriend of 10 years, who has passed away. I have entrusted Facebook with these memories and never thought I would be in this situation. If full access cannot be granted, may I please retrieve my photos? Facebook has been like a second home to me, and I deeply regret not safeguarding my password. You can reach me via email at [redacted] or phone at [redacted]. Sincerely, [dyesenia]

My account got blocked for 3 days due to a post that went against community standards. The post was a share of a violent threat made by someone else, which I reported to Twitter and [redacted] I did not create the post. Upon reviewing my other posts from yesterday, you can see that the context was aimed at highlighting the offensive nature of the original threat and reported it to the appropriate authorities. Please review my account, 'Dalyan Kadri' on Facebook, and consider unblocking it. Thank you.

I have been struggling for months to access my Facebook account due to password issues. Despite trying all possible recovery options, I am still unable to retrieve it. I cannot receive a code via email because I can't remember the password for it, and the phone numbers linked to the account are no longer in use. Additionally, I forgot to set up trusted contacts for recovery. I am now seeking professional help to regain access. Thank you for any assistance you can provide.

Dear Facebook Support, I recently filed a copyright infringement dispute, but there seems to be a misunderstanding. As the current owner of the Royal Oak in Much Marcle, I submitted the complaint. When the pub changed ownership, the intellectual property rights were transferred to me. Despite my attempts to contact the previous administrators, they were unable to assist, so I created a new page, "The Royal Oak Country Pub and Restaurant." I reached out to request the removal of the old page, as I was unable to access it for deletion. However, my account was unexpectedly deleted in the process, which is essential for my business. I kindly request the immediate reinstatement of my page. Since I initiated the removal request, as the rightful owner of the Royal Oak, I have the authority to request its reinstatement. My contact details are as follows: Notice number: [redacted] Name: Royal Oak Email: [redacted] I am the owner of both pages. My intention was solely to remove the old one, not the new one. Please restore my account promptly. Best regards, Daniel P.

Hello, I am a Project Manager at Softjourn Inc. We are a technology service provider working on a project for a client in the ticketing industry. The goal is to combat chargeback fraud using social media. We plan to check public pages for any posts from individuals claiming not to have purchased tickets or attended events. To do this, we need to analyze account feeds for any relevant content related to the event. We are aware that Facebook does not permit the use of automation tools for this purpose and would like guidance on obtaining approval for our project. I look forward to your instructions on the next steps. Thank you, Taras

My account was unjustly reported by agents of the Egyptian government, leading to Facebook shutting it down. The account was created not to impersonate anyone but to stand against the Egyptian regime. Revealing my real identity would endanger me and my family due to the oppressive actions of the dictator. Facebook's compliance is enabling the suppression of free speech and persecution of dissenters. I'm in the USA, and if my account isn't reinstated, I will pursue legal action against Facebook for supporting a dictatorship and curtailing freedom of expression. This parallels the criticism Facebook faces from conservatives for similar practices that infringe upon First Amendment rights. Your cooperation with oppressive regimes tarnishes your reputation.

My husband and I own our company. Our former employee initially set up the company's Facebook page, making herself the administrator and my husband and her husband editors. Recently, my husband tried to access the page to add photos but couldn't. Now, the page seems to have disappeared. We reached out to her husband, who promised to look into it. However, on 3/02/19 at 10:01 pm, we received an email from Facebook stating that my husband was removed as administrator. This account holds valuable content like past projects and customer feedback. We are eager to regain control and have my husband reinstated as the administrator, removing the current one.

I was the victim of a theft where my ex took my phones, making me unable to access my Facebook due to two-step verification. I've tried sending my state ID multiple times, only to be told it's invalid. I've even sent photos holding the code Facebook provided, with no response. My name is Melissa E. Armwood, and my stolen phone numbers linked to my account were [redacted] & [redacted]. I now have a new phone and number. Contact me at [redacted] I need help to regain access to my account; it's been over two months since the incident, and I haven't heard back from Facebook.

Hello, my name is Anthony Lynch. I was a member of a site until I was blocked by Admin Carmel O'Shea on 3/2/[redacted] because I did not agree with her comments. She established rules I consented to, stating no religious or political comments. However, she posted a statue of Our Blessed Lady in an off-license surrounded by wine bottles, which sparked controversy. When I defended my Catholic faith, I received [redacted] comments, with [redacted] being offensive and involving bullying and inappropriate language. I believe if it were a different faith, Facebook would have likely shut down the site. The website is called "Dublin Memorys Young and Old," intended for sharing photos and discussing Dublin's history. I felt offended and bullied while standing up for my beliefs. Thank you.

I had two Facebook accounts. One is for my personal use under Tiffany Crandall, and the other is as the administrator for our school's athletic program called Milford Booster Club. Recently, I encountered issues with a woman reporting me for alleged copyright infringement on our page, leading to a series of blocks and ultimately disabling both accounts. This individual has since been charged with harassment by local authorities due to false claims. The situation has escalated, resulting in both our business page and my personal account being inaccessible. I am requesting the restoration of access to the business page and, if possible, to my personal account. If recovery of my personal account is not possible, I am seeking assistance in retrieving my pictures. This has caused significant disruption as I am unable to share essential information about our club/program. Any help in resolving this matter would be greatly appreciated.