Im locked out of both my facebook accounts, and the phone number they want to send me a...

GetHuman-brown_pr's customer service issue with Facebook from March 2019

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The issue in GetHuman-brown_pr's own words
Im locked out of both my facebook accounts, and the phone number they want to send me a code to I don't have that phone I just barely got a new phone with a new number so there's no way for me to use that phone number to recover my account I've already exhausted all options and they're wanting me to identify things that I'm having trouble identifying for example, today I've made or friends photos and I have a lot of friends and most of them are just people who will send me a friend request and I said yes and I don't even know who they are
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im locked out of my facebook accountim locke out of my facebook account
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Facebook

Customer service issue
Reported by GetHuman-brown_pr
Mar 1st, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 355818 others
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GetHuman-brown_pr started working on this issue
Mar 1st 9:11am