Last year my Ex was trying to hack my Facebook so i had to change my Facebook password...

GetHuman2345341's customer service issue with Facebook from March 2019

1 view
 | 
355747 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2345341's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2345341's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2345341 will want to follow the link below to head to their help center. We will check on GetHuman2345341 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2345341 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2345341's own words
Last year my Ex was trying to hack my Facebook so i had to change my Facebook password a couple of times so she didn’t keep getting onto it, as she had got onto literally everything I had ( including blocking me out my phone) and I’ve just bought a new phone and I can’t remember what I changed my password too, I’ve got a lot of things on there about my son so I don’t want to lose it and I can’t get onto the email that I first set my Facebook up on, ive changed my number on it but it’s not giving me the option to send the code to my new number and when I try my trusted contacts it says I’ve been trying too many times when I’ve tried it twice, hopefully you can help me out and get me onto my Facebook, *Thank you *Josh Theyers
GetHuman2345341 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2345341 fixed the problem
We are waiting for GetHuman2345341 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2345341 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2345341
Mar 1st, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 355747 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2345341 started working on this issue
Mar 1st 8:20am