We had a Facebook account Leslie-Crista Roehling and it has been hacked forcing us to r...
GetHuman-cristaal's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Before contacting them, items GetHuman-cristaal may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cristaal's own words
We had a Facebook account Leslie-Crista Roehling and it has been hacked forcing us to restart with a new account Crista-Leslie Roehling and that one is ok. Can you delete the first account Leslie-Crista Roehling because the people that hacked it has total access to all of our friends and family. Already one of our family members has already been contacted by the people appearing to be us. I'll give you my email address when I started a new account. Please delete the old account that is Leslie-Crista Roehling please so no one else gets hacked from our friends list. Thank you in this matter. If you have any questions please email me. Thank you. Crista Roehling
GetHuman-cristaal did not yet indicate what Facebook should do to make this right.
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