GetHuman2328185's customer service issue with Facebook from February 2019
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Help with my Facebook issue
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The issue in GetHuman2328185's own words
Log in, clean out my account to start fresh with a new set of friends and interests and create a better social media existence. ... I've been with FB since ****. Over the past couple years I took a few breaks because it was getting addicted. The last time I was logged in was sometime last year. I decided to deactivate it because I was logging in often and needed space. It said I could return at any time.**Today I try to login and it says security changed and gave me two options to recover access - contact friends or upload a government ID.**Truthfully, I don't talk to the friends on my current list. I was cleaning out my FB to start anew because I am rather private and had limited friends...however they weren't of the very good kind...I would rather NOT get in contact with them.**As for the second method, I have never been asked by FB to provide my license or passport or anything like that. WTF? I feel VERY uncomfortable doing that. FB even states it keeps it up to a year.**What happened to security questions or phone verification? I understand it was hacked so email isn't necessarily good but is there any other way to get into my account?**Please help!
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