Hello,*Good day, I'm having a serious issue getting back into my account, i was asked t...

GetHuman2328735's customer service issue with Facebook from February 2019

2 views
 | 
355371 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2328735's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2328735 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2328735's own words
Hello,*Good day, I'm having a serious issue getting back into my account, i was asked to verify my phone number due to security check, but then i wasn't with the number i used in opening the account so had to rush to where it was, when i got the number and inserted on my phone, i tried getting the code as Facebook demanded but i am not getting the code and have been told same thing over and over again, please kindly assist me cos i'm frustrated right now as my whole business is in there, see attached photo for the response i have been getting.**Best Regards
GetHuman2328735 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2328735 fixed the problem
We are waiting for GetHuman2328735 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2328735 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2328735
Feb 28th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 355371 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2328735 started working on this issue
Feb 28th 7:06pm