Hi,*My name is Mitakou Tania and I own the Facebook account “*****@***.com”. Recently I...

GetHuman-taniamit's customer service issue with Facebook from February 2019

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The issue in GetHuman-taniamit's own words
Hi,*My name is Mitakou Tania and I own the Facebook account “*****@***.com”. Recently I made a factory reset to my cell phone so I lost access to my email and to my Facebook account. *I can’t log in because I don’t have access to my email. *Please help me cause I need my account. The second email that I have access is *****@***.com. My phone number is **********. I cas send a copy of my identity card to prove that the account is mine from the name and my photo.*I look forward to hear from you soon.
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Customer service issue
Reported by GetHuman-taniamit
Feb 28th, 2019 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 355004 others
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GetHuman-taniamit started working on this issue
Feb 28th 3:37pm