Hello I recently set up an ad account and there was a problem with my payment options...

GetHuman2322943's customer service issue with Facebook from February 2019

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The issue in GetHuman2322943's own words
Hello I recently set up an ad account and there was a problem with my payment options, so I am trying to delete the ads so I won’t get charged anymore money, but it won’t let me it says it can’t be published. It looks like they are still running because the total spent amount is still saying I paid more money. I recently requested to delete my ad account and cease all credit card action linked with Facebook and am waiting for a response. I am scared to leave it for the night because I don’t want to have to get charged for something that I don’t want to be charged for.
GetHuman2322943 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2322943
Feb 28th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 353985 others
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GetHuman2322943 started working on this issue
Feb 28th 2:10am