Good morning my name is Cody rice, awhile back i had some issues with an account i had...
GetHuman-ricec's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-ricec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ricec's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ricec will want to follow the link below to head to their help center. We will check on GetHuman-ricec later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ricec may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ricec's own words
Good morning my name is Cody rice, awhile back i had some issues with an account i had an still haven't been able to access it. For some reason my password was changed an i have no way to gain access back into it because the information it has to send my confirmation code is no longer the informtion i use. If you can please help me it would help me so much, i had to make a new facebook because of this situation an i dont want to have to restart everything all over agian.
GetHuman-ricec did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ricec fixed the problem
We are waiting for GetHuman-ricec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.