I changed jobs and no longer have my trusted devices to get * digit code. I sent in a p...

GetHuman-toddnels's customer service issue with Facebook from February 2019

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The issue in GetHuman-toddnels's own words
I changed jobs and no longer have my trusted devices to get * digit code. I sent in a photo ID on the recover account instructions and also a photo of myself with a code but have not received any response. I do not have access to my old number for a text but still have the same email which allowed me to change password but still won’t let me in without the code that is being texted to the phone number I no longer have access too. How can I recover my account???
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Customer service issue
Reported by GetHuman-toddnels
Feb 27th, 2019 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 353685 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-toddnels started working on this issue
Feb 27th 9:56pm