I tried to log into my Facebook account and it said that I had posted sexually explicit...
GetHuman-mflamema's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-mflamema's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mflamema's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mflamema will want to follow the link below to head to their help center. We will check on GetHuman-mflamema later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mflamema may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mflamema's own words
I tried to log into my Facebook account and it said that I had posted sexually explicit pictures. I looked and it was a picture of my wife and I. I don’t know how that happened. But my Facebook account had been hacked before on the **th and I am wondering if someone hacked it again because I did not post that video of my wife and I. That was personal. Now I am locked out of my Facebook account and I am wondering how can I get this resolved and how did this happen. If you look at my page you will see that I only have friends and family members on my account and I’d never post anything like that for them to see. Is there anyone that I can talk to?
GetHuman-mflamema did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mflamema fixed the problem
We are waiting for GetHuman-mflamema to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.