My dad was selling firewood through my Facebook account and this guy wanted to buy it a...

GetHuman-haileyte's customer service issue with Facebook from February 2019

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The issue in GetHuman-haileyte's own words
My dad was selling firewood through my Facebook account and this guy wanted to buy it and he payed through PayPal on Facebook messenger $*** for the firewood but I never claimed it because I don’t have a credit card linked to a bank account which is how you remove the money from the app. It says my PayPal account has received the money but I haven’t claimed it. To my understanding the money is out of his account but Facebook still has the money through the app and the guy is harassing me about the money and I’m not sure what to do I’ve tried contacting you guys before but never got a response. I’d really appreciate the help.
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Customer service issue
Reported by GetHuman-haileyte
Feb 27th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 353427 others
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GetHuman-haileyte started working on this issue
Feb 27th 7:08pm