My accounted was hacked, twice.*I have sent my passport as requested by Facebook, * tim...

GetHuman2318949's customer service issue with Facebook from February 2019

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Before contacting them, items GetHuman2318949 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2318949's own words
My accounted was hacked, twice.*I have sent my passport as requested by Facebook, * times, to no avail.*The man who hacked is is a black man and I am a white woman, who coached girls and synchronized swimmers, his name is on my page at one point, the one I can't get too! Robert Wilson!*this is my account, deeohara*,Dee Anne O'Hara. I changed my name to Dee, and everything went to ****!It's been * weeks!
GetHuman2318949 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2318949
Feb 27th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 353368 others
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GetHuman2318949 started working on this issue
Feb 27th 6:24pm