I opened up my account last nightand it said you have been locked out. Put in a passwor...

GetHuman2318279's customer service issue with Facebook from February 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2318279's own words
I opened up my account last nightand it said you have been locked out. Put in a password and they said not right so I said forgot password. They sent me a message saying I had to put in email. also sent a numberby text to my phone. I put in both and they were rejected. I finally started setting up a new acoount and wentbto bed after sending all my friends requests. This morning it said I had pretended to be someone elso so I'm locked out. I don't understand.
GetHuman2318279 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2318279
Feb 27th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 353254 others
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GetHuman2318279 started working on this issue
Feb 27th 5:25pm