I opened up my account last nightand it said you have been locked out. Put in a passwor...
GetHuman2318279's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Before contacting them, items GetHuman2318279 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2318279's own words
I opened up my account last nightand it said you have been locked out. Put in a password and they said not right so I said forgot password. They sent me a message saying I had to put in email. also sent a numberby text to my phone. I put in both and they were rejected. I finally started setting up a new acoount and wentbto bed after sending all my friends requests. This morning it said I had pretended to be someone elso so I'm locked out. I don't understand.
GetHuman2318279 did not yet indicate what Facebook should do to make this right.
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