My alternate Facebook account under a fake alias has been accessed by a foreign entity...

GetHuman2317125's customer service issue with Facebook from February 2019

14 views | 353062 similar | 0 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2317125's own words
Access my Facebook account or get it permanently deleted. ... My alternate Facebook account under a fake alias has been accessed by a foreign entity that does not have my permission to do so. I have attempted Facebook's recovery process and it is requiring a photo ID that I do not possess because the account was created with a fake alias. I have no way of contacting Facebook in order to recover the account or seek it's permanent deletion.
The phone number linked to my alternate Facebook account was changed and I don't have a photo ID with my fake alias so I am unable to recover my account using Facebook's recovery process.
Recovering the account, make the account completely invisible, PERMANENTLY DELETE THE ACCOUNT.
I've been using Facebook with my real name and real identity for close to a decade. My alternate account is listed under a fake alias that is used for my fans.
I've attempted Facebook's recovery process through the Facebook app itself and through the email associated with the account.
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Customer service issue
Reported by GetHuman2317125
Feb 27th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 353062 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman2317125 started working on this issue
Feb 27th, 2019 3:47pm

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