*On Facebook mobile app**I manage a Page.*I have added myself as a Team Member on the P...
GetHuman-aalesna's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-aalesna's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aalesna's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aalesna will want to follow the link below to head to their help center. We will check on GetHuman-aalesna later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-aalesna may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-aalesna's own words
*On Facebook mobile app**I manage a Page.*I have added myself as a Team Member on the Page and on my personal profile. ** people manage the Page.*Only * people show up "(Team Members * *)" in the About section when you go to the Page and none of those * people are me.*"Manages PageName" can be seen in the profile of those * people. It doesn't in mine.**On Facebook desktop (Chrome)**I go to my Page.*I go to my Page's About tab.*I am there, along with the * other people in the Team Members section. (my profile pic is *rd in order)*I go to my profile.*"Manages PageName" can be seen in my profile.*I am so confused. I just want people to know I handle the Page when they go to my profile or my Page on mobile. Nobody I know uses Facebook on desktop anymore. Please help me.
GetHuman-aalesna did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-aalesna fixed the problem
We are waiting for GetHuman-aalesna to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.