My main email account was hacked which gave access into all my passwords to online acco...

GetHuman2312072's customer service issue with Facebook from February 2019

6 views | 351834 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman2312072's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2312072's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2312072 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2312072 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2312072's own words
I forgot to add that there are now four or five emails on Facebook that are my name and information but they hacked and those need to be deleted because it's not me. ... My main email account was hacked which gave access into all my passwords to online accounts so since this started all my accounts have been changed. J*****@***.com is my email I will probably never regain that but I would like my Facebook cause it has pictures of my children who passed away in **** plus a lot of my memories over the years. My phone * has changed since hacked it is now ***-***-**** so I can't get in that way either. So I'm attempting to ask you for help. My sister Heather Saunders is on my page and is a secure way to email me. Or you can call my number and we can make up new email over the phone. Sorry for the trouble. I would also like to gain access of my sons account who passed away Nathaniel Dunbar and memorialize his page. Thank you
I would like my original Facebook *****@***.com but just need to change password phone number and recovery options on it also I have a copy of my I'd to prove its me.
Every way possible to get it back
How GetHuman2312072 fixed the problem

We are waiting for GetHuman2312072 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2312072 fixes it.
This email address isn't valid

Facebook

Facebook
Customer service issue
Reported by GetHuman2312072
Feb 26th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 351834 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2312072 started working on this issue
Feb 26th, 2019 9:50pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians