Hi my name is Madison Prince, When I signed up for Facebook I signed up with my number...

GetHuman2310644's customer service issue with Facebook from February 2019

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Before contacting them, items GetHuman2310644 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2310644's own words
Hi my name is Madison Prince, When I signed up for Facebook I signed up with my number, not putting an email on my account. Recently my boyfriend made a new account and listed my number under his new account because we were sharing a phone at the time, therefore it took my number off my account & put it onto his. I just recently got a phone and have been trying to get into my account but cannot is there anyway you could help me?
GetHuman2310644 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2310644
Feb 26th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 351608 others
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Timeline
GetHuman2310644 started working on this issue
Feb 26th 7:13pm