My group site posts are not visible

GetHuman2304303's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2304303 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2304303 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2304303's own words
I want my group and marketplace listings to be visible to others. ... Someone complained about a comment on a group page (not sure which page). I got a warning email from FB, indicating that if it happened again I might be blocked or banned (and a whole page of stuff I don't remember).**I'm reasonably sure I know which item, because the * or ** people who had messaged me were somehow deleted.**I was able to list several new items but they aren't getting any views, and of course then no comments or sales.**I think my posts aren't visible to anyone. I've looked for my items from a family member's device and they don't show up.**The administrator from the page that generates **% of my activity didn't find anything blocked.**But FB marketplace doesn't show my posts and neither do any of the other group sites.**The frustration is two-fold. First, if my account wasn't visible, why did FB allow me to post new items? Second, if no one can view them, I'll never get them sold.
If my posts aren't visible, I can't sell my items. FB lets me put the items in but didn't let me know no one could see them.
I want my posts to be public so I can sell my items.
I've been on FB since ****. I've bought and sold literally hundreds of items without issue.
I reached out to the Ballantyne*Waxhaw Sales administrator but she did not see anything blocked. I reached out to What's Up Waxhaw and Millbridge Residents, I'm waiting to hear from them. I was unable to locate an administrator for the FB marketplace.
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FB marketplace, Ballantyne*Waxhaw Sales, What's Up Waxhaw and Millbridge Residents
Customer service issue
Reported by GetHuman2304303
Feb 25th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 350228 others
0 customers following this


GetHuman2304303 started working on this issue
Feb 25th, 2019 10:45pm