So I have qsk Facebook to delete my old page *It was hacked for my ex-wife she has had...

GetHuman-brownico's customer service issue with Facebook from February 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brownico will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-brownico can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-brownico's own words
So I have qsk Facebook to delete my old page *It was hacked for my ex-wife she has had that page for about * to * years I do not know the username the password will the email she has all control over their page...**just recently I noticed that she change the photo on the cover page **I have a new facebook page now*My exwife she when on my new Facebook and took photo from the page and now she using it for my old page **On the cover page *She using a photo of me and my wife on our wedding day so she's pretending to be me by using my photos I have contacted Facebook so many times to try delete this page but they still have not got back to me I had to do my identity to prove that I am that person on my new page *but they still reject to delete my old page *I have proven i am the same person on both page I have sent my divorce certificate to prove that I'm divorced with my ex-wife I have sent them proof that I have children's with my ex-wife to has my name that we are the same person....i dont understand why facebook is not helping me...when she the one who hacked the page

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Customer service issue
Reported by GetHuman-brownico
Feb 25th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 348783 others
0 customers following this


GetHuman-brownico started working on this issue
Feb 25th, 2019 12:08am