So I have qsk Facebook to delete my old page *It was hacked for my ex-wife she has had...

GetHuman-brownico's customer service issue with Facebook from February 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-brownico's own words
So I have qsk Facebook to delete my old page *It was hacked for my ex-wife she has had that page for about * to * years I do not know the username the password will the email she has all control over their page...**just recently I noticed that she change the photo on the cover page **I have a new facebook page now*My exwife she when on my new Facebook and took photo from the page and now she using it for my old page **On the cover page *She using a photo of me and my wife on our wedding day so she's pretending to be me by using my photos I have contacted Facebook so many times to try delete this page but they still have not got back to me I had to do my identity to prove that I am that person on my new page *but they still reject to delete my old page *I have proven i am the same person on both page I have sent my divorce certificate to prove that I'm divorced with my ex-wife I have sent them proof that I have children's with my ex-wife to has my name that we are the same person....i dont understand why facebook is not helping me...when she the one who hacked the page

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Facebook

Customer service issue
Reported by GetHuman-brownico
Feb 25th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 348783 others
0 customers following this

Timeline

GetHuman-brownico started working on this issue
Feb 25th, 2019 12:08am