I requested in the correct manner that a vile video be removed from FB which unsighted...

GetHuman-hillscle's customer service issue with Facebook from February 2019

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The issue in GetHuman-hillscle's own words
I requested in the correct manner that a vile video be removed from FB which unsighted hatred and bullying. My request was denied twice and the issue got out of hand and my children and family were sent threatening messages and death threats along with the video being shared ( which was false) The police were called and action take. Against the person whomed post the video on fb . We asked again for the post and vile comments to be removed explaining that the police had issued notice of a “crime” being committed by sharing this video and fb still did not remove it til the following day... by then the damage was done.*Our address was given out and my family were attacked . We have done nothing wrong and fb allowed a witch hunt to be encouraged. .. this is unacceptable I want answers and people protected. It would appear fb don’t “open” their customer care on sundays.

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Facebook

Customer service issue
Reported by GetHuman-hillscle
Feb 19th, 2019 - 2 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 341248 others
0 customers following this

Timeline

GetHuman-hillscle started working on this issue
Feb 19th, 2019 5:00pm

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