I suspected that my Facebook account was being hacked so I tried to delete my account...
GetHuman2233816's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2233816's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2233816 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2233816 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2233816 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2233816's own words
I suspected that my Facebook account was being hacked so I tried to delete my account. I found out that someone indeed had hacked it because my friends were sending me screen shots of posts from my old account messaging them asking for money and giving an account number to send it to. So I went back on to change the password, phone number, and email for the account and put the two step authentication on it in hopes that when I delete it again, it will stay deleted for good.
GetHuman2233816 did not yet indicate what Facebook should do to make this right.
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