I have been hacked. I have been called by several people telling me I have been hacked...
GetHuman-gertadki's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gertadki will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gertadki can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-gertadki may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gertadki's own words
I have been hacked. I have been called by several people telling me I have been hacked because they are my family and they know me. I went on to Facebook and deleted my account but evidently someone is still using my photo and name. Got called this morning by my church minister telling me I have been hacked still* Would appreciate your looking into this and helping. It seems now they are including me in some kind of financial scheme. They seem to have my photo....HELP
GetHuman-gertadki did not yet indicate what Facebook should do to make this right.
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