I am trying to create a username for my business account. The username I am trying to u...

GetHuman-ricky_se's customer service issue with Facebook from February 2019

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The issue in GetHuman-ricky_se's own words
I am trying to create a username for my business account. The username I am trying to use is not being accepted. Every time I try to use the username I want to, a message appears and says "You're not eligible to create a username." I have created another account and gave my second account the Admin requirements to help with the process of changing my username but it is still not working. Help please?
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Facebook

Customer service issue
Reported by GetHuman-ricky_se
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
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Timeline
GetHuman-ricky_se started working on this issue
Feb 18th 4:44pm