When I go to my Facebook page on my desktop, my friends list is lost and I am told I ha...
GetHuman-fromar's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-fromar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fromar's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fromar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fromar can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-fromar may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-fromar's own words
When I go to my Facebook page on my desktop, my friends list is lost and I am told I have * mutual friends with myself?, as if I were someone else. The notifications are all crazy, tons of them.**However, when I go to my page on my i phone and i Pad, everything shows up there as usual, as it has been, the way I need it to be. I need to restore the friends list and other functions on my desk top. What do I need to do?
GetHuman-fromar did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-fromar fixed the problem
We are waiting for GetHuman-fromar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.