I've been trying to get back into my account for over a week know after it was hacked i...

GetHuman2192828's customer service issue with Facebook from February 2019

4 views
 | 
339282 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2192828's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2192828's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2192828 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2192828 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2192828 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2192828's own words
I've been trying to get back into my account for over a week know after it was hacked it will let me reset my password but it wont let me back into my account keeps asking for some code generator and I dont know what's going on can somebody plz help me log back into my account t it's the only way I can talk to my kids what do I do or how do I deactivate my account t to reactivate it what do I do I've been sending fb emails and my picture for over a week know what to I do to get back into my account
GetHuman2192828 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2192828 fixed the problem
We are waiting for GetHuman2192828 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2192828 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2192828
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 339282 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2192828 started working on this issue
Feb 18th 3:33pm